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International Journal of Business and Economics

International Journal of Business and Economics
Volume 22, No. 3

December, 2023
 
The Future of HR: Metaverse Adoption and Its Complexitie
 
Krishna Shobhanam
Organisational Behaviour and Human Resources, Indian Institute of Management Shillong, India
 
Borah Debajyoti
Technology Management, Defence Institute of Advanced Technology Pune, India
 
Dwivedi Rohit
Organisational Behaviour and Human Resources, Indian Institute of Management Shillong, India
 
Murti Bishnu Ashutosh
Organisational Behaviour and Human Resources, Indian Institute of Management Shillong, India
 
Abstract
The metaverse concept merges virtual and augmented reality, integrating the physical and digital realms. This integration is achieved by amalgamating virtual reality headsets, blockchain technology, and avatars. This article explores the implications and difficulties of the developing metaverse-driven Human Resource Management (HRM) landscape as it becomes more widely accepted. A systematic methodology is employed in this study to identify and categorize the primary barriers that impede the integration of the metaverse within HRM. Interpretive Structural Modelling (ISM) and MICMAC analysis examine the connections and interdependencies among these barriers. The research findings highlight "Virtual Leadership Challenges" as the main barrier hindering the integration of the metaverse in HRM. "Legal and Regulatory Compliance" closely follows it. In addition to identifying these barriers, the research offers managerial strategies to facilitate the integration of the metaverse. The core recommendations emphasize the importance of making decisions based on data, improving the hiring and integration of new employees, fostering employee involvement, and dealing with concerns related to data privacy. The metaverse is intricately connected to the future of work, highlighting the need to understand its complexities and acknowledge its possibilities within HRM.
 
Keywords:Augmented Reality, Blockchain Technology, Human Resource Management (HRM), Interpretive Structural Modelling (ISM), Metaverse, Virtual Reality
 
JEL Classifications: M12, M14, M15, M51, M53, M54, O15, O32
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