| International Journal of Business and Economics Volume 24, No. 2 September, 2025 |
| Beyond the Paycheck: Developing and Validating the Employee Retention Enhancement Scale (ERES) in the Indian Corporate Sector |
| Shobhanam Krishna |
| Organisational Behaviour and Human Resources, Indian Institute of Management Shillong, Meghalaya, India |
| Rohit Dwivedi |
| Organisational Behaviour and Human Resources, Indian Institute of Management Shillong, Meghalaya, India |
| Ashutosh Bishnu Murti |
| Organisational Behaviour and Human Resources, Indian Institute of Management Shillong, Meghalaya, India |
| Abstract |
| In India’s rapidly evolving corporate landscape, employee retention has emerged as a strategic imperative rather than a routine HR concern. High attrition, particularly in tech-intensive sectors, jeopardizes organizational performance, disrupts culture, and drains critical talent. Addressing this urgent challenge, the present study introduces and validates the Employee Retention Enhancement Scale (ERES), a multidimensional diagnostic tool designed to uncover the complex drivers behind employee retention. Built through a mixed-method approach, ERES spans six key dimensions: Employee Well-being, Career Development and Progression, Sustainability and Company Values, Work Environment and Relationships, Workplace Amenities Satisfaction, and Job Stressors. Data were gathered from 125 corporate employees across India using a structured questionnaire, and the scale demonstrated strong psychometric robustness (Cronbach’s α = 0.886; KMO = 0.751), along with validated construct and content alignment. The findings spotlight both enablers and inhibitors of retention, highlighting the significance of well-being, career progression, value alignment, positive culture and recognition, while flagging job stress, stagnation, and poor infrastructure as critical risk zones. What sets ERES apart is its contextual relevance to Indian workplaces and its ability to generate role, tenure, and location specific insights, allowing HR professionals to move from one size fits all approaches to targeted, precision-based strategies. By integrating psychological theories with strategic HR principles, ERES goes beyond traditional commitment scales to offer richer, evidence based perspectives. |
| Keywords：Attrition, Career Development, Career Progression, Employee Retention, Employee Well-being, Scale Development |
| JEL Classifications：M12, M14, M15, M53, M54, M51 |
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